Business Operations Analyst II/Senior/Specialist
$100,300 - $125,400 USD yearly
Company
Federal Reserve Bank of Cleveland The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives.As part of the nation’s central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are: Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change.
For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
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Initiates reviews and is responsible for business process and operations evaluations to advance business initiatives and assist management. May contribute to or lead interrelated complex projects for the function, Bank or System. Provides consulting and subject matter expertise through expert analytical and technical skills and offers specialized professional support to influence strategic policies and projects.
Essential Accountabilities
1. Conducts highly-complex financial/operational analysis to ensure data accuracy and integrity and to identify trends and operational efficiency improvements. Keeps abreast of changes in policies and procedures affecting multiple areas, and monitors and reports on specific trends.
2. Develops and drives comprehensive business plan recommendations, based on analysis, emerging industry trends, and experience. Counsels business leaders, recommends approaches for executing high-level strategies and develops creative solutions.
3. Clearly communicates conclusions, analytical findings, reporting information and system enhancements regarding highly-complex topics to key stakeholders.
4. Represents the Bank on District, System and/or industry level work groups involving strategic issues or projects. May lead or work independently under the direction of a workgroup or subcommittee. Where appropriate, may develop overall project plans that achieve desired outcomes, comply with standards and procedures, and produces high-quality, cost-effective solutions.
5. Maintains an advanced working knowledge of operations, an advanced level of technical expertise, and acts as a mentor to others. May provide advanced technical support to internal or external customers and serve as a subject matter expert between information technology, System groups and/or customers.
6. Provide technical training on all analytical tools and requirements and serve as a mentor for new hires.
7. Serves in a consulting role providing innovative and knowledgeable support to the function for identifying improvement opportunities in policy, operational and compliance efficiency. Establishes metrics required to measure business performance and recommends the go-forward strategy to address performance gaps.
8. Performs other duties as assigned or requested.
9. Adheres to the Bank's attendance policies through regular and prompt attendance.
Education and Experience
Business Operations Analyst II
- Bachelor's degree with 3+ years of related experience or
- Associate's degree with 5+ years of related experience
Business Operations Analyst Senior
- Bachelor's degree with 5+ years of related experience
Business Operations Specialist
- Bachelor's degree with 7+ years of related experience
Knowledge and Skills
- Expert knowledge of regulations, procedures and practices related to the cash services/logistics industry.
- Expert ability to lead independent research
- Expert Project Management
- Expert MS Office proficiency
- Expert Knowledge of video surveillance equipment and required views in a valuables handling environment.
- Expert knowledge of physical and logical access systems
- Expert verbal and written communication.
- Expert business acumen and analytical skills
- Expert SQL / ad-hoc query / data warehouse
- Expert understanding of Custody Control and Principals and Standards (CCPS) and Treasury Currency Operations Manual (TCOM).
Location: Cleveland, OH, Columbus, OH, Cincinnati, OH, or Pittsburgh, PA
The expected starting salary range for the Business Operations Analyst II is between $66,100 and $82,600 annually and for the Business Operations Analyst Senior is between $81,600 and $102,000 annually and for the Business Operations Specialist is between $100,300 and $125,400 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.
The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers
Physical Demands and General Working Conditions
This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.
Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to clev.4d.benefits.specialist@clev.frb.org.
Bank’s Ethics Rules and Drug Testing:
As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.
In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.
Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels
Full Time / Part Time
Full timeRegular / Temporary
RegularJob Exempt (Yes / No)
YesJob Category
Operations Family GroupWork Shift
First (United States of America)The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.